HEART OF BIRMINGHAM TEACHING PCT
BARTHOLOMEW HOUSE, 142 HAGLEY ROAD, BIRMINGHAM, WEST MIDLANDS, B16 9PA See member list for this organisation
Information 7
Patients are able to access a receptionist via telephone and face to face in the practice, for at least 45 hours over 5 days, Monday to Friday except where agreed with the PCO
| Indicator | Year | Numerator | Denominator | Ratio | Centile |
|---|---|---|---|---|---|
| Information 7 | 2005 | 50 | 79 | 63.3% | |
| Information 7 | 2006 | 42 | 76 | 55.3% | |
| Information 7 | 2007 | 41 | 76 | 53.9% | |
| Information 7 | 2008 | 45 | 74 | 60.8% |
